FAQs

Welcome to the BINWADOOD Frequently Asked Questions (FAQs) section. Here, we've compiled answers to some of the most common queries to assist you in navigating our online shopping experience.

Shopping Information

What Shipping Methods Are Available?

we offer two convenient payment options for your orders online payment and cash on delivery With this option, you can pay for your order with cash when it is delivered to your doorstep.

Do You Ship Internationally?

Yes, we do offer international shipping; however, please note that additional charges will apply for international deliveries. These charges will be added to your order total during the checkout process.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package through our website or the courier’s tracking portal.

Are there any shipping charges?

For orders above 3000 PKR, we offer FREE shipping. Enjoy complimentary shipping on orders that meet or exceed this amount.
For orders under 3000PKR, standard shipping charges will apply. The shipping cost will be added to your order total during the checkout process.

Can I change the shipping address after picking in the order?

Please contact our customer support team immediately at customer.support@binwadood.com if you need to change your shipping address. We will do our best to accommodate your request if the order has not yet shipped.

Payment Information

What Payment Methods Are Accepted?

we offer two convenient payment options for your orders online payment and cash on delivery With this option, you can pay for your order with cash when it is delivered to your doorstep.

Is Buying On-Line Safe?

Absolutely! We take your privacy and security seriously. Our website employs encryption and industry-standard security measures to protect your information during transactions.

Orders & Returns

How do I place an Order?

To place an order, simply browse our website, select the desired items, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information.

What is your return and exchange policy?

We offer a hassle-free return and exchange policy. You can return or exchange items within 3 days of receiving your order. For details, please refer to our Return and Exchange Policy.

How long does it take to process a return or exchange?

Once we receive your returned item, we will process your request promptly. Refunds typically take 2-4 business days to reflect in your account, while exchanges will be shipped as soon as possible.